Design FAQ


how do i book you for my creative business brand & web design?

Once we receive your inquiry, we'll schedule a chat to get to know you, your business needs, goals and vision for this project. Then we'll send over a contract to sign with a custom project estimate. Once this is signed by you, we'll send an invoice for a 50% non-refundable deposit. You'll then be officially booked into our calendar.


How much does a logo cost/what are your rates/do you have a price list?

Every brand, project and design is different so we don't have a set price list. We send out custom project cost quotes after thoroughly determining the needs of our clients design project and goals. If you need a quote asap, please send as much information as possible in the contact form and we can create a rough estimate. 


When will my project start?

We work with only a few people at a time ensuring we're able to give each project the full attention it deserves. Your project will be scheduled based on availability. But don't worry, even if you have to wait just a little bit we'll give you materials to work on and have completed so that you're all ready to go by the time we're ready to start working on your project.


What if my website content isn't ready in time?

We strongly encourage our clients to have a head start on photography and text content ready for their website ahead of time. It can even be in the form of an existing website. We understand it can be difficult to find the time to do all this work but once it's done then you don't have to worry about it again. It's imperative that this part gets done in time as it's the biggest thing that holds back a design project. A really helpful tip is to get it done right away as soon as we've sent you your homework package. The momentum will be there and that seems to help make things run smoothly.


How long will it take/what's your turn around times?

Every project is different and turn around times will vary depending on availability, design scope and client response times. Branding projects typically take roughly 4 weeks. Rush orders are available for additional fees.


What's your process like?

You can read about our process here.


Why do you only design squarespace websites?

We love Squarespace & have a love of minimal design, ease of use and being able to have everything all in one space and all in one package price! We find that our clients are so happy with their Squarespace website and they love actually being able to use the backend of their site without worry!


Don't see what you're looking for?

If you're not seeing an answer to your question, feel free to send me an email!